Follow the simple steps below in how to return your unwanted items.
Returned packages must be returned prepaid, to the following address:
Pevonia.com Returns Processing
300 Fentress Blvd. Daytona Beach, FL 32114
Returned packages must be returned prepaid, to the following address:
Pevonia.com Returns Processing
300 Fentress Blvd.
Daytona Beach, FL 32114
- Pevonia.com is unable to refund shipping charges. Please allow around 7-10 business days of processing time. Pevonia reserves the right to deny returns for items that do not meet the return policy requirements.
- Please return the item(s) in its original product packaging. When returning a bundled set, trial kit, or Spa Box, we require all contents from the original set or kit. Partial items from a set or kit will not be refunded. Empty containers will not be accepted for refund.
- Only items purchased on Pevonia.com will be accepted for a return. If your items were purchased at an authorized retailer, please contact the retailer to arrange for a return or exchange.
- Please see our Returns Policy page for full Terms & Conditions
Return Policy FAQs
We want all of our customers to enjoy their products, so if you’re not happy with your order you can send it back to us.
Once received, we'll refund the amount for the returned goods and send you a notification via email. This can take 3-5 working days from the date we receive the return.
Your refund should be returned to your account within 5 working days and we’ll send you an email to let you know it's on its way!
If you don't receive your refund and it's been 10 working days since you received our email, then you'll need to contact our Customer Service team through your account.